As an auto dealer, you can create service rewards programs that develop loyal customers and great partnerships. Dealer loyalty programs boost sales and are a great way to promote the company. Loyalty programs also keep customers coming back to your dealership to take advantage of their rewards. Loyalty marketing combined with service, in turn, gives … Continue reading How Service Rewards Programs Create Customer Loyalty
The Right CRM System Benefits Your Dealership by Helping You to Stay in Contact with Customers Successful management of customer relations is vital in today’s automotive dealership industry. Today’s auto dealership customers have high expectations, and they expect the best in service. Due to this fact, auto dealerships benefit when they implement a quality car … Continue reading Stay in Contact with Your Customers with the Right CRM
Keeping Your Customers Loyal Have you ever wondered why customers love loyalty programs? There are a lot of reasons why loyalty programs seem to work for businesses. You see them all the time with reward cards and loyalty points at grocery stores that get you free gas and such. How can this be applied to … Continue reading Why Do Customers Love Auto Dealership Loyalty Programs?
The ongoing COVID-19 Pandemic has caused a lot of slowdown in various sectors of the economy. The auto dealership field has undoubtedly seen a decrease in revenue since the health crisis began. Many auto dealership owners are looking for ways to avoid a revenue slump, and they are turning to prepaid maintenance programs for dealers. … Continue reading Prepaid Maintenance Programs Can Help You to Effectively Communicate with Dealership Customers
Two years ago I began to look for a way to elevate our customer experience and create a better way to retain our clients. Something that we could give back to our customers that didn’t cost them. I’m so glad I found AutoAwards. After a month of research, talking to comptrollers and GM’s at other … Continue reading Meet Mike From Alderson European Motors
By Jon Greene, Vice President It is still too early to fully understand the way that COVID-19 will permanently change our country, our industry and customers. But as we all know, much has changed already. The car buying process, the service experience, and traditional communication methods have all been overhauled by most dealers … Continue reading Launch A Dealer-Branded Rewards & PPM Program NOW to be ready for a Very Profitable Future.
Loyalty-program members enjoy events such as a skating night, below, and can apply points to a down payment, as Art Ehlo, holding check, did. With Ehlo are, from left, Fred Beans’ Beth Beans Gilbert, Alan Smith and Patrick Sweeney. At Fred Beans Automotive Group, loyalty pays off — literally. A customer rewards program in … Continue reading Customers Cash In On Loyalty Program
Due to the nature of the auto dealership business, several key factors can lead to challenges when it comes to customer retention. At the heart of things is that the auto industry experiences a low frequency of purchases from individual customers. This can lead to dealerships finding themselves lacking in data on specific customers and … Continue reading The Right Dealership Loyalty Rewards Program Can Overcome Customer Retention Challenges