When your dealership sells a new car, how do you keep your brand-new customer? That’s a critical question. You want that customer to come to you for their after sales car care, and you want them to come to you when it’s time to purchase their next vehicle. Three Strategies to Improve Automotive Dealership Customer … Continue reading 3 Strategies to Improve Automotive Dealership Customer Retention
Car dealer loyalty programs increase the lifetime value (LTV) of your customer base while maintaining customer satisfaction. You already have a have an eager customer, now it’s time to exceed your customer’s expectations by providing them with an unforgettable buying experience and boosting customer engagement. Use a Survey to Get Your Customers’ Opinion Surveys are … Continue reading Car Dealer Loyalty Programs: Grow with Satisfied Customers
To make sure his dealership was leveraging every chance to remind customers and prospects alike what they get with their unique program, Milton Toyota teamed up with David Sharma at Dealer InLine. Odessa, DE – In today’s market, an automotive dealership loyalty rewards program can be a very robust tool that drives all areas of … Continue reading AutoAwards Shares Milton Toyota Auto Dealership Loyalty Rewards Program Case Study
Out of all digital marketing channels, email still leads the pack as far as conversion rates are concerned. One of the reasons for this is that consumers are more likely to pay attention to messages in their inbox compared with website ads or posts on social media. Automotive dealership email marketing campaigns have the potential … Continue reading How Auto Dealerships Can Create Winning Email Marketing Campaigns
The automotive industry is an ever-changing market. With the goal of customer retention, keeping customers happy also keeps them coming back. This is the #1 priority for automotive dealerships. By starting a loyalty rewards program, customer retention gets easier. See how. Get To Know Your Customers Through Rewarding Them Once the car buyer gets to … Continue reading 3 Reasons Automotive Dealerships Need Loyalty Rewards Programs
Automotive dealerships need repeat customers to stay in business. In 2017, however, according to The New York Times, there was a 1.8 percent decline in vehicle sales. The article also states that in 2018, the percent of car sales will drop farther. According to an analyst with Edmunds, Jessica Caldwell, there are too many cars … Continue reading How Automotive Dealerships Can Respond to Changes in Sales in the Industry
As an automotive dealership, it’s helpful to offer your customers ongoing maintenance for their car purchase. People may keep their vehicles and would benefit from automotive prepaid maintenance programs. In cooperation with your Service & Maintenance department, you can offer this plan at the time of the sale of the new vehicle. If your dealership … Continue reading Help Your Customers Plan for Ongoing Auto Maintenance
Consumers who are tech savvy know how to search the Internet to find the best deal. In order to get the attention of their customers and keep them coming back, it is important for automotive dealerships to provide the consumer with as much information as possible. There are many things that dealerships could do, including: … Continue reading 3 Ways Increase Business with Customer Loyalty Programs
