By Jonathan Greene – Vice President/AutoAwards As we sit and ponder the direction of vehicle sales in 2019, it begs the question for all dealers to ask themselves…”What is the magic formula to keeping your customers loyal?” As we all know, as vehicle sales slow, retaining our most profitable customers becomes a top priority. You … Continue reading 2019 Sales Too Slow? Retain Your Top Customers Now!
Everyone has that one company, local spot, or brand they enjoy. It could be the local coffee shop or local car shop, or a retail store. This type of commitment will make it very difficult for a competitive brand to change the mind of that consumer. When a customer is loyal and dedicated to one type … Continue reading Create Brand Loyalists with Loyalty Rewards And Customer Retention
It is that season once more. Automotive dealerships around the nation are scaling up for the holiday season. It’s time to start planning how to capture more rewards program sign ups from your promotions during the holiday. Discover ideal ways to leverage the holiday visitors through enhancing your loyalty rewards program. How to Find the … Continue reading 5 Ways to Maximize Automotive Sales this Holiday Season Through Your Rewards Program
Automotive dealerships that add personalization to their marketing and customer retention strategy can influence a customer’s purchasing decisions. By adding personalized touches to marketing efforts, these build rapport and relationship with customers. Dealerships can acknowledge and validate a customer based on their personal interests, which keeps the dealership top-of-mind as a trusted provider. Personalized Interactions … Continue reading Influencing Customers’ Purchasing Decisions Through Car Loyalty Programs
Loyalty programs can do more than just generate repeat customers. If done correctly, the program offers your customers a way to engage with your brand and generate word-of-mouth advertising. By investing in your automotive dealership loyalty program, you can add new leads to your email list, boost your bottom line, and recognize your best sellers … Continue reading 2 Tips for Automotive Dealerships to Reach Prospective Customers
When your dealership sells a new car, how do you keep your brand-new customer? That’s a critical question. You want that customer to come to you for their after sales car care, and you want them to come to you when it’s time to purchase their next vehicle. Three Strategies to Improve Automotive Dealership Customer … Continue reading 3 Strategies to Improve Automotive Dealership Customer Retention
Car dealer loyalty programs increase the lifetime value (LTV) of your customer base while maintaining customer satisfaction. You already have a have an eager customer, now it’s time to exceed your customer’s expectations by providing them with an unforgettable buying experience and boosting customer engagement. Use a Survey to Get Your Customers’ Opinion Surveys are … Continue reading Car Dealer Loyalty Programs: Grow with Satisfied Customers
To make sure his dealership was leveraging every chance to remind customers and prospects alike what they get with their unique program, Milton Toyota teamed up with David Sharma at Dealer InLine. Odessa, DE – In today’s market, an automotive dealership loyalty rewards program can be a very robust tool that drives all areas of … Continue reading AutoAwards Shares Milton Toyota Auto Dealership Loyalty Rewards Program Case Study