Are you ready for 2019? As the outlook for 2019 looks a bit soft, it is urgent that your dealership has a solid differentiator vs. your competitors. Ask yourself one honest question — “Why would a customer buy from me vs. my competition?” If you don’t have a valuable answer, it is time to think … Continue reading A Special Message For Auto Dealers From Jon
The determining factor in the success of a loyalty program is your staff. It does not matter about the rewards given away if the staff leave much to be desired when it comes to customer care and service. At AutoAwards, our loyalty program makes educating your staff easy. We provide hands-on training for your employees … Continue reading 6 Ways to Train Your Employees for an Effective Car Loyalty Program
Some say that 2019 is projected to be a slower year for vehicle sales in Canada and the United States. That means our service customers are more important than ever! To ensure you capture your market share ‐ plus much more ‐ in sales and service, it’s time to launch a highly profitable dealership branded … Continue reading A Special Message For Canadian Dealerships
Social media is like everything else — it has its pros and cons. The best thing a car dealership can do is to concentrate on the good things social media can offer its customers. Promotion Is Key You need to actively promote your business, or it might be considered “dead in the water.” Car dealerships … Continue reading 3 Ways Your Car Dealership Benefits From Social Media And What It Has To Offer
Bringing customers into auto dealerships is never an easy task. Companies spend time, money, and effort on creating new customers. They sometimes forget to tend to another key aspect – customer retention. Having loyal customers not only benefits your auto dealership’s profits, but also brings in new customers. They will tell their friends, family, and … Continue reading 2 Automotive Dealership Retention Strategies for the New Year
AutoAwards announced a way to keep your automotive dealership top-of-mind with your customers. Through our rewards program services, you can also create an automotive dealership rewards app that makes it convenient for your customers to check their balance. With our rewards app, we’ve made it easy for your customers to access their account anywhere on … Continue reading 3 Reasons to Keep Customers Engaged with an Auto Dealership Rewards App
By Jonathan Greene – Vice President/AutoAwards As we sit and ponder the direction of vehicle sales in 2019, it begs the question for all dealers to ask themselves…”What is the magic formula to keeping your customers loyal?” As we all know, as vehicle sales slow, retaining our most profitable customers becomes a top priority. You … Continue reading 2019 Sales Too Slow? Retain Your Top Customers Now!
Everyone has that one company, local spot, or brand they enjoy. It could be the local coffee shop or local car shop, or a retail store. This type of commitment will make it very difficult for a competitive brand to change the mind of that consumer. When a customer is loyal and dedicated to one type … Continue reading Create Brand Loyalists with Loyalty Rewards And Customer Retention