Dealerships Offer Consumer Programs Incentives To Help Consumers When boosting their memberships in consumer loyalty programs, many car dealerships are adopting programs similar to retail box stores. These programs provide incentives to consumers and reward them for purchasing parts and services. Most of these programs are free to participate in, and give rewards toward future … Continue reading Rewards Programs Increase Car Dealership Exposure And Customer Retention
CRM Explained: Automotive dealers define Customer Relationship Management (CRM) in a multitude of ways. Though they have numerous strategies for implementing CRM techniques (including using CRM software for automotive industry), dealers all desire the same three results: Attract more high-quality prospects without adding costs. Sell to a greater percentage of these customers. Keep these customers … Continue reading What Is Customer Relationship Management (CRM)?
How To Create A Maintenance Program To Keep Customer Loyalty How does prepaid maintenance work to retain customers and grow automotive dealership businesses organically? Read on to how find out more about how customer-centric dealership plans can be a win-win for your business and your customers. Auto dealers sometimes believe that it makes no difference … Continue reading Is Your Maintenance Program Working as a Customer Retention Program?
The main function of a business is usually met and understood to provide clientele with products and services to meet consumer demand. In addition to this basic goal, when attracting customers, it is important to ensure that they keep coming back for more. How Does Customer Loyalty Help? A problem business can run into is … Continue reading The Importance of Customer Loyalty in the Automotive Industry
Recently, Jonathan Green, Vice President at AutoAwards, Inc., answered some questions about why loyalty marketing and building customer loyalty are essential for an automotive dealership to thrive. Here’s what he had to say: When asked how an effective loyalty program can benefit my dealerships, Jonathan responded that, “First, and foremost, a loyalty program should provide … Continue reading How Building Customer Loyalty Benefits Automotive Dealerships