Dealer loyalty programs are one of the most powerful ways dealers can convert customers into repeat business. Repeat customers spend more than first-time customers too. These programs also provide the customers with a great experience with your dealership’s customer service. Customers who have favorable opinions of the customer service at dealerships are far more likely … Continue reading What Increases Customer Loyalty for Auto Dealerships?
The latest science indicates the reputation of a vehicle manufacturer’s service department influences most consumers’ decisions when purchasing vehicles. Most of these customers looked up reviews before picking their final decision. When customers return for service, dealers get the chance to reignite the business relationship. Exceptional service departments bring in more sales by delivering great … Continue reading Prepaid Maintenance Programs Boost Customer Retention for Dealerships
Prepaid maintenance programs for dealers allow customers to pay ahead of time for basic maintenance on their vehicles. These plans cover repairs and part replacements. They typically have longer-lasting coverage than other plans. Pros from a Dealership Perspective Easy Customer Incentives These programs give dealerships an easy way to reward customers for their loyalty with … Continue reading Pros and Cons of Prepaid Maintenance Programs for Dealerships
Customer loyalty is one of the most critical aspects of success for a business and having a quality rewards program can help in the achievement of this goal. A loyalty program is particularly beneficial for today’s automotive dealerships as it can help increase overall sales and customer satisfaction. One of the most important aspects of … Continue reading Give Customers an Experience with an Automotive Loyalty Program