Using Loyalty Programs to Build Lasting Relationships
Deploying a loyalty program lets dealers make better connections with their customers, boosting their overall retention figures and creating highly valuable lasting relationships. Here at AutoAwards, we not only help you acquire new customers by providing you with solutions that let you connect to your leads, but we also provide dealership customer retention solutions. Our retention solutions are designed to make it easier to keep your existing customers coming back to you when they’re looking to buy a vehicle again.
Get In Touch with Customers Through CRM
If you’re looking for ways to increase retention rates at your dealership, you should take advantage of the information already available in your CRM. You can get in touch with your customers and provide them with various incentives if they get their vehicles serviced with you. Vehicle servicing is a valuable marketing and revenue opportunity that dealers shouldn’t overlook.
Our dealership customer retention programs are made to integrate with your existing systems and don’t require specific loyalty program knowledge to use. By using the right incentives, you can not only retain your existing customers, but also make them an extension of your brand, as they refer their friends and family to your business.
Incentives in Loyalty Rewards Programs
One of the most effective ways to keep your customers loyal to your dealership is to provide incentives for them to have their vehicles serviced by you. The latest studies show that over 50 percent of customers who have had their vehicle serviced at a particular dealership will come back to it once it’s time for them to purchase a new vehicle.
We provide valuable tools that car dealerships from all over the world can use to build highly effective customer retention and loyalty programs. Don’t hesitate to get in touch with us for more information on what they can do for your business and its customers.
Since our founding in 1991, AutoAwards has been widely recognized as the industry-leader in automotive and marine loyalty marketing, earning longstanding relationships with many of the industry’s most successful dealer groups and OEMs. AutoAwards understands the #1 predictive factor for dealer growth and profitability. Customer loyalty is the most successful way to build revenue. AutoAwards has always recognized the need for top notch, highly creative, effective loyalty strategies in large and small businesses alike. Contact us online to talk about dealer loyalty or call 302-696-6000.