Keeping customers happy and returning to your dealership is a constant struggle for auto dealers. The market is flooded with dealerships and car manufacturers, making it harder than ever to keep customers interested. Research shows that the average millennial tenure at an employer is less than 18 months to make things even more difficult. This … Continue reading 6 Strategies for Retaining Customers at Your Auto Dealership
When you think about sales, it’s easy to assume that a salesperson is the only person who can sell. After all, how much help could a customer service representative, an administrator, or anyone else offer? Well, you would be surprised. Every employee in your dealership has the potential to be a better salesperson. That’s where … Continue reading Top 6 Ways to Use Dealer CRM to Boost Sales
Automotive customer retention is one of the most important factors that govern success for today’s dealerships. A dealership has to find ways to stand apart from its competition. Starting a branded loyalty program helps dealerships earn repeat customers. At AutoAwards, we are the leading loyalty program consultants. We want to tell you more about how … Continue reading Dealership Loyalty Programs — A Strategy for Boosting Sales
Customer loyalty is more important than ever in today’s automotive dealership industry. This is particularly the case because millennial auto shoppers, as a whole, appear to be less loyal to a specific brand than their older counterparts. Our team at AutoAwards includes industry experts in car brand loyalty. We want to tell you more about … Continue reading How to Improve Auto Dealership Customer Relationships with CRMs
Due to competition, the automobile dealership world is tough to stay relevant. Many dealers focus more on bringing in new customers than doing what they can to keep existing ones loyal to their brand. They may not realize that it is often a better idea for their bottom line to keep existing customers happy. An … Continue reading Why Customer Reward Programs Build Dealerships
As digital sales continue to expand in prevalence within today’s auto dealership industry, the effective use of social media marketing continues to grow in importance. Our team at AutoAwards is excited to provide you with five automotive service marketing ideas that can make a big difference for your dealership and its presence on social media. … Continue reading 5 Marketing Ideas to Assist Today’s Auto Dealerships on Social Media
Auto dealership loyalty programs are a great way to incentivize customer behavior. They can be particularly effective when you encourage your customers to make repeat purchases with your brand. Whether you’re just starting an auto loyalty program or looking for ways to improve your current one, here are some tips and tricks to get you … Continue reading How to Create Loyalty with Your Auto Customers Through a Rewards Program
Keeping vehicles moving out of your showroom floor is essential to the success of your auto dealership. It is equally important to keep your loyal customers coming back to you for future sales and services. One of the most effective ways to accomplish this goal is to start a loyalty program at your automotive dealership. … Continue reading What Is a Loyalty Program? — Why Your Dealership Needs to Start One
