Meet Mike From Alderson European Motors
Two years ago I began to look for a way to elevate our customer experience and create a better way to retain our clients. Something that we could give back to our customers that didn’t cost them. I’m so glad I found AutoAwards. After a month of research, talking to comptrollers and GM’s at other dealerships who use your program, it only made sense that we found you as a partner!
With almost $200,000 in Fixed Op’s sales from our enrolled VIP clients vs. a cost of only 7%, this is a huge success for us.
In addition, the sales department has fully utilized and capitalized on the program. We all know that customers want to shop, and even in this digital market we can offer something that no other local dealer (or even a dealer within 300 miles) can come close to matching. The best part is that we can customize our offers and program at any time.
With the direction from AutoAwards, we have had nothing but compliments and a huge successes while elevating our clients experience and retention for both sales and service.
Since our founding in 1991, AutoAwards has been widely recognized as the industry-leader in automotive and marine loyalty marketing, earning longstanding relationships with many of the industry’s most successful dealer groups and OEMs. AutoAwards understands the #1 predictive factor for dealer growth and profitability. Customer loyalty is the most successful way to build revenue. AutoAwards has always recognized the need for top notch, highly creative, effective loyalty strategies in large and small businesses alike. Contact us online to talk about dealer loyalty or call 302-696-6000.